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Service

Branded self-service portals customers and partners actually use.

We build customer, carrier and partner portals for booking, tracking, documents, billing and network collaboration—so stakeholders serve themselves from live logistics data instead of email threads.

We build customer, carrier and partner portals for booking, tracking, documents, billing and network collaboration—so stakeholders serve themselves from live logistics data instead of email threads.

Direct answer

What is a custom logistics portal?

A custom logistics portal is branded self-service for customers, carriers or partners to book shipments, track status, exchange documents and collaborate with your ops team. 4RTY builds portals connected to TMS, WMS and ERP so self-service reflects live logistics operations.

  • Branded customer, carrier and partner self-service
  • Booking, tracking and document exchange without email chains
  • Integrations with TMS, WMS and ERP systems
  • Role-based access across logistics networks

Who this is for

  • Carriers and 3PLs offering branded customer self-service

  • Freight forwarders coordinating shippers, consignees and partners

  • Teams replacing email-based booking, tracking and document exchange

  • Ops teams that need role-based access across a logistics network

What this solves

  • 01

    Booking and tracking without inbox triage

  • 02

    Document and ePOD exchange with clear ownership

  • 03

    Partner and carrier collaboration under shared permissions

  • 04

    Fewer repetitive status and document requests for ops

What we can build first

  • Customer booking and tracking portals

  • Carrier and partner collaboration hubs

  • Document exchange and ePOD workflows

  • Rate, quote and billing self-service

  • Role-based dashboards for network stakeholders

How 4RTY helps

  • Process mapping

  • Product design

  • UX and UI

  • Technical architecture

  • Development

  • Integrations

  • Launch support

  • Documentation

Systems we integrate with

TMSWMSERPCRMSSO and identity providersCarrier APIsEmail notificationsDocument storage

Delivery & scale path

MVP

Start with a focused release

  • Discovery: Map user journeys, roles, branding requirements and integration points.
  • Portal blueprint: Define information architecture, permissions and data flows.
  • Build: Deliver core portal flows in focused releases with live integrations.
  • Launch: Onboard users, validate adoption and iterate from operational feedback.

Scale

Expand after launch

  • Role-based dashboards for network stakeholders

FAQ

Common questions

Should we customize our TMS portal or build a custom logistics portal?

Use the TMS portal when standard self-service already matches how customers book and track. Build a custom logistics portal when branding, multi-party roles, document workflows or cross-system visibility matter more than what the licensed TMS screen can show. Many logistics companies keep TMS as the system of record and put the customer experience in a custom layer connected through integrations.

What belongs in a logistics portal MVP?

A practical MVP usually covers one high-volume journey—often shipment tracking and document access for a defined account tier—with SSO or account login, role-based permissions and a trusted TMS feed. Expand to booking, quotes, billing or carrier collaboration only after adoption and data freshness are proven with real users.

How do you keep portal data aligned with TMS and WMS?

We define ownership for each entity, sync timing and failure recovery up front. Integrations validate inbound data, quarantine conflicts and expose operational monitoring so portal status never silently drifts from the systems dispatch and warehouse teams run.

Build with 4RTY

Turn this workflow into a product you can run.

A portal, dashboard, integration, or AI workflow with owners, systems of record, and a first release your logistics team can use.

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