Service

AI agents for logistics operations

We build AI agents and copilots that handle repeatable logistics tasks, surface answers and orchestrate actions across TMS, WMS and communication channels with clear human oversight.

We build AI agents and copilots that handle repeatable logistics tasks, surface answers and orchestrate actions across TMS, WMS and communication channels with clear human oversight.

Who this is for

  • Teams ready for agentic workflows with clear human oversight

  • Customer service and dispatch groups handling repetitive queries

  • Operations teams triaging documents, exceptions and status requests

  • Product leaders embedding copilots into logistics platforms

What this solves

  • 01

    Repetitive status and document requests

  • 02

    Knowledge scattered across inboxes and systems

  • 03

    Unclear permissions for automated actions

  • 04

    Pilot agents without audit trails or escalation

What we can build first

  • Shipment status and exception agents

  • Document intake and validation agents

  • Customer booking and service copilots

  • Ops assistants for dispatch and yard teams

  • Tool-connected agents with audit trails and permissions

How 4RTY helps

  • Process mapping

  • Product design

  • UX and UI

  • Technical architecture

  • Development

  • Integrations

  • Launch support

  • Documentation

Systems we integrate with

TMSWMSERPEmail inboxesChat and ticketing toolsKnowledge basesDocument stores and OCR pipelinesLLM providers with tool calling

Delivery & scale path

MVP

Start with a focused release

  • Agent scoping: Define allowed actions, guardrails, success metrics and escalation paths.
  • Agent pilot: Build tools, test with logistics companies and log every decision.
  • Integration: Connect permissions, monitoring, handoffs and reporting.
  • Production rollout: Expand to additional teams, workflows and operational use cases.

Scale

Expand after launch

  • Tool-connected agents with audit trails and permissions

FAQ

Common questions

What makes a good first logistics agent use case?

Strong candidates are high-volume, repeatable workflows such as status lookups, document intake, exception triage or internal knowledge search with clear success metrics.

How do you keep AI agents safe in operations?

We define allowed actions, require audit logs, set escalation rules and test with logistics companies before expanding scope across teams or customer channels.

Build with 4RTY

Build a smarter logistics product.

Turn your workflow into a portal, dashboard, automation layer or AI-enabled product for modern logistics operations.

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