Unify shipment status, exceptions and milestone data into dashboards that help customer teams and internal ops respond before service issues escalate.
Who this is for
logistics companies, customer service leaders and product teams that need shared shipment visibility for internal users, customers or partners.
Problems it solves
- 01
Status definitions differ across systems and teams
- 02
Manual checks to assemble a shipment picture
- 03
Limited exception visibility before SLA impact
- 04
Customer teams working from outdated exports
What the first version can include
Live shipment status boards
Exception and delay alert panels
Customer and internal visibility views
Drill-down into shipment detail and documents
Integrations with TMS, carrier APIs and data pipelines
How 4RTY helps
Process mapping
Product design
UX and UI
Technical architecture
Development
Integrations
Launch support
Documentation
Typical integrations
MVP & scale path
MVP
Start small: MVP first
- Ingest milestones from TMS and carrier sources
- Normalize status and exception rules
- Surface delays, missing updates and at-risk shipments
- Support internal and customer-facing views where needed
Scale
Scale later
- Earlier visibility into delays and exceptions
- Shared status language across teams
- Less manual lookup work for customer service
- Better foundation for portals and automation
FAQ
Common questions
Can tracking dashboards serve both internal and customer users?
Yes. We often build internal control views first, then expose filtered customer-facing visibility from the same data layer.
What if our carrier data quality is inconsistent?
We design reconciliation, freshness indicators and exception rules so users know when a milestone is missing or needs manual review.